Terms & Conditions

By activating a BotBenefitsAlign account or deploying any bot instance, you confirm that you have the authority to bind your organization to this Agreement and that your organization agrees to comply with all provisions herein. Individual users may not accept these Terms on behalf of organizations without appropriate authorization.

Subject to these Terms and payment of subscription fees, BotBenefitsAlign grants you a limited, non-exclusive, non-transferable license to:

• Deploy authorized bot instances within your organization's HR infrastructure
• Access the BotBenefitsAlign dashboard, APIs, and reporting tools
• Configure bot workflows using the no-code workflow orchestration interface
• Connect bot instances to approved HRIS and payroll integrations

This license does not include rights to resell, white-label, or sublicense the platform or any bot functionality to third parties without a separate written agreement.

Enterprise accounts require designated system administrators responsible for managing bot configurations, user access roles, and integration security. Administrators are responsible for ensuring that all users within their organization comply with these Terms. BotBenefitsAlign is not liable for misuse arising from inadequate internal access controls.

BotBenefitsAlign subscriptions are billed annually or monthly as agreed during onboarding. Enterprise pricing is governed by your signed Order Form.

• Subscriptions renew automatically unless cancelled with 30 days' notice prior to renewal
• Fees are non-refundable except where required by law
• Price changes will be communicated at least 60 days in advance for enterprise clients
• Additional bot instances or seats beyond contracted limits are billed at the overage rate
• Failure to pay may result in bot suspension within 7 business days of the due date

BotBenefitsAlign's automated bots operate based on the rules, data, and configurations you provide. You acknowledge and agree that:

• All bot configurations and workflow rules are set and controlled by your organization
• BotBenefitsAlign is not responsible for outcomes arising from misconfigured bot workflows
• Automated bot actions that affect employee benefits records should be reviewed by qualified HR personnel
• Bot outputs do not constitute legal, tax, or compliance advice
• You are responsible for ensuring all automated actions comply with applicable employment law

BotBenefitsAlign provides API access and pre-built integrations for approved HRIS platforms. You may not use API access to:

• Exceed rate limits or circumvent throttling controls
• Extract data in bulk for competitive analysis purposes
• Build unauthorized derivative integrations for resale
• Probe or test system vulnerabilities without written authorization

BotBenefitsAlign commits to 99.7% platform uptime monthly, excluding scheduled maintenance. Maintenance windows are communicated at least 72 hours in advance. SLA credits for downtime below the committed threshold are available under enterprise agreements. The platform is monitored 24/7 with automated failover and redundancy systems in place.

The BotBenefitsAlign platform — including all bot engine technology, orchestration architecture, dashboard UI, algorithms, and documentation — is proprietary intellectual property of BotBenefitsAlign.com. Customer-configured bot workflows and exported reports belong to the Customer. No license to underlying IP is granted beyond what is expressly stated herein.

BotBenefitsAlign's total liability under this Agreement shall not exceed the fees paid by Client in the 12-month period prior to the claim. BotBenefitsAlign shall not be liable for indirect, incidental, punitive, or consequential damages including lost profits, data loss, or operational disruption arising from use or inability to use the platform.

Either party may terminate this Agreement with appropriate notice as specified in the Order Form. Upon termination, all bot instances will be deactivated, and Customer Data will be available for export for 30 days before deletion. BotBenefitsAlign may immediately terminate access in cases of material breach, non-payment, or violation of acceptable use standards.

This Agreement is governed by applicable law. Disputes shall be resolved through binding arbitration. Nothing in this clause prevents either party from seeking injunctive relief to protect intellectual property rights.